Effective Date: January 1, 2025

Welcome to TrainUpHQ.com (“TrainUp HQ,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, courses, and any related content (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

1. You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.
2. By using our Services, you represent and warrant that you meet this requirement and that all information you provide to us is truthful and accurate.

2. Accounts & Registration

1. You may need to create an account to access certain features of our Services.
2. You are responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately of any unauthorized use.
3. You agree to keep your account information accurate and current at all times.

3. Our Services

1. Training Content: TrainUp HQ provides learning materials, courses, and resources to assist small businesses in their learning and development.
2. AI-Enhanced Tools: We may offer AI-based recommendations or automated features to aid in your learning process. These tools are provided on an “as-is” basis and should be used in conjunction with professional judgment and other resources.
3. Modifications: We reserve the right to modify or discontinue, temporarily or permanently, any aspect of the Services with or without notice.

4. Payments & Subscriptions

1. Fees: Certain content, courses, or subscriptions may require payment. All fees are stated in U.S. Dollars unless otherwise noted.
2. Billing: You authorize TrainUp HQ to charge your chosen payment method for all fees incurred.
3. Refunds: Our refund policy (if any) will be stated on the payment page or in a separate policy. By completing a purchase, you agree to any applicable refund terms.

5. User Conduct

1. Prohibited Activities: You agree not to:

• Use the Services for any unlawful purpose or in a way that violates these Terms.
• Interfere with the proper functioning of the Services or attempt to gain unauthorized access to others’ accounts.
• Engage in any activity that disrupts or impairs the security, stability, or availability of the Services.

1. User-Generated Content: If you post, upload, or otherwise share content through our Services:

• You retain any ownership rights you have in the content.
• You grant TrainUp HQ a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content for the operation of our Services.
• You represent and warrant that the content you share does not violate any third-party rights or applicable law.

6. Intellectual Property

1. Ownership: Except for content you provide, all material on or accessible through the Services (including text, images, software, trademarks, and logos) is owned or licensed by TrainUp HQ.
2. Limited License: You are granted a limited, non-exclusive, revocable license to access and use the Services for personal or internal business purposes. You may not modify, reproduce, or distribute any content without our written permission.

7. Disclaimer of Warranties

1. As-Is: The Services are provided on an “as-is” and “as-available” basis. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content.
2. No Guarantee: We do not guarantee that the Services will be error-free, secure, or free of viruses. Use them at your own risk.

8. Limitation of Liability

1. To the maximum extent permitted by law, TrainUp HQ will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
2. Our total liability for any claim arising out of or relating to these Terms or the Services will not exceed the amounts you paid to TrainUp HQ in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless TrainUp HQ and its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Services, your violation of these Terms, or your violation of any third-party rights.

10. Termination

1. Termination by You: You may stop using the Services at any time. If you terminate a paid subscription, you may be subject to any applicable cancellation terms.
2. Termination by Us: We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms, or for any other lawful reason.

11. Governing Law & Disputes

These Terms are governed by the laws of the state/country in which TrainUp HQ is registered, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the competent courts of that jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” at the top. Continuing to use the Services after changes become effective means you accept the updated Terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

• Email: contact@trainuphq.com
• Address: Houston, TX 77042