Effective Date: January 1, 2025

TrainUp HQ (“we,” “us,” or “our”) is committed to respecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit TrainUpHQ.com or use our Services.

1. Information We Collect

1. Information You Provide:

• Account Data: Name, email address, billing information, etc.
• User Content: Information submitted in forums, chats, or when posting reviews.

1. Information We Collect Automatically:

• Cookies & Tracking Technologies: We use cookies and similar tools to recognize you and gather usage data (e.g., pages visited, time spent on site).
• Device & Log Data: IP address, browser type, operating system, and other technical data.

2. How We Use Your Information

1. Provide & Improve Services: To operate our platform, personalize your experience, and improve our offerings.
2. Communication: To send you updates, newsletters, and marketing messages (you can opt out at any time).
3. Payments & Transactions: To process transactions and maintain records.
4. Analytics: To analyze usage trends, measure campaign performance, and improve user experience.
5. Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing & Disclosure

1. Service Providers: We may share your personal information with trusted third parties who assist in operating our Services (e.g., payment processors, analytics providers).
2. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
3. Legal Requirements: We may disclose your information if required to do so by law or if we believe disclosure is necessary to protect our rights or comply with a judicial proceeding.

4. Cookies & Tracking

1. Cookie Use: We use cookies to remember preferences, enhance user experience, and track site usage.
2. Opt-Out: Most browsers allow you to remove or reject cookies. Doing so, however, may affect some features of our Services.

5. Data Security

We implement measures to protect your personal information, including encryption and secure servers. However, no data transmission over the internet or storage system can be guaranteed 100% secure.

6. Data Retention

We keep your personal information for as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or enforce agreements.

7. International Users

If you are accessing the Services from outside the country we are based in, your information may be transferred, stored, and processed in a different jurisdiction with different data protection laws.

8. Children’s Privacy

Our Services are not intended for individuals under 13 (or the age of majority in your jurisdiction). We do not knowingly collect information from minors. If you believe we have inadvertently gathered such information, please contact us to remove it.

9. Your Rights & Choices

1. Access & Update: You can access and update your account information at any time by logging into your account.
2. Opt-Out: You can opt out of marketing emails by clicking the unsubscribe link in the email or contacting us directly.
3. Data Requests: Depending on your jurisdiction, you may have the right to request access to or deletion of your personal data. Contact us to learn more.

10. Third-Party Links

Our Services may contain links to external sites not governed by this policy. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of our Services signifies your acceptance of any changes.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: contact@trainuphq.com
• Address: Houston, TX 77042